Privacy Notice for Users Who Apply or Sign Up for a Davetly Account or Other Services This page describes the general terms that apply to your use of any of our services.
By using our services you agree to these terms on top of any other terms that apply to a specific service you are using (Davetly App,for example). If you use our services on behalf of your company, your company agrees to them too. This Privacy Notice describes how Davetly, Inc. and our affiliates (collectively, “Davetly,” “we,” and “us”) collect, use, disclose, transfer, store, retain or otherwise process your information when you (whether you are a person or business) apply or sign up for a Davetly account or other services through Davetly’s website or applications (collectively, “Services”). This Privacy Notice applies to your use of our Services, and covers information collected in connection with your access to and use of ourServices. Please read this Privacy Notice carefully. By continuing to interact with our Services, you are consenting to the practices described in this Privacy Notice. Our
Privacy Notice explains: What information we collect about you How we use your information When and with whom we share your information How long we retain your information Cookies and other similar technologies Third party advertising and analytics Your choices Security Storage and processing Changes to this privacy notice Contact
INFORMATION WE COLLECT ABOUT YOU
We use your data to make Davetly’s products and services work better for you and for others. This describes what data we get about you(which can vary depending on where you live). We need to collect information about you to provide you with the Services or the support you request. The type of information we collect can vary depending on the country from which you access our Services. Additionally, you can choose to voluntarily provide information to us. Information You Provide We use data you put into our systems when you open and use an account or other systems, like financial or tax information, information that identifies who you are, transaction information, and any other data you give us. We collect information you provide when you apply or sign up for a Davetly account or other Services, go through our identity or account verification process, authenticate into your account, communicate with us, answer our surveys, upload content, or otherwise use the Services. We collect information about you when you use our Services, including: Identification Information. Your name; email address; mailing address; phone number; photograph; birthdate; passport, driver’s license, or other government-issued identification; or other historical, contact, and demographic information when you apply or sign up for a Davetly account or other Services, signature, and authentication credentials (for example, information you use to login to your account), including IP address.
Information such as bank account, payment card numbers, credit reports, and other publicly available information.
When you use our Services to make, accept, request, or record payments, we collect information about when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment or transfer amounts, billing and shipping information, and the devices and payment methods used to complete the transactions.
Other Information You Provide;
Information that you voluntarily provide to us, including your survey responses; participation in contests, promotions, or other prospective seller marketing forms or devices; suggestions for improvements; referrals; or any other actions performed on the Services. Information We Collect From Your Use of our Services We also get data from the devices you use when you interact with our systems, like your location or information about the device you’re using. We need this data to do things like help protect your account from hackers, combat fraud, check if payments are being processed legally and by you, and help you process payments from your customers. We collect information about you and the devices you use to access the Services, such as your computer, mobile phone, or tablet. The information that we collect includes: Precise Geolocation Information. The location of your device. For more information and to learn how to disable collection of location information, please see below.Device Information. Information about your device, including your hardware model, operating system and version, device name, unique device identifier, mobile network information, and information about the device’s interaction with our Services.
Information about how you use our Services, including your access time, “log-in” and “log-out” information, browser type and language, country and language setting on your device, Internet Protocol(“IP”) address, the domain name of your Internet service provider, other attributes about your browser, mobile device and operating system, any specific page you visit on our platform, content you view, features you use, the date and time of your visit to or use of the Services, your search terms, the website you visited before you visited or used the Services, data about how you interact with our Services, and other clickstream data. Business Information. Information about products and services you sell (including inventory, pricing and other data) and other information you provide about you or your business (including appointment, staffing availability, employee, payroll and contact data). Customer Information. Information you collect from your customers, including email address, phone number, payment information, or other information.
Information We Collect From Other Sources;
We also need to check that you are using our services legally, that you are eligible for the services you want to use, and we protect your data and our services from fraudsters who may put you, your money, your data or your customers at risk. To do this, we may collect data about you from credit bureaus, financial institutions, and companies that help us prevent fraud or assess risk. We also collect information about you from third parties, including: Identity Verification. Information from third-partyverification services, credit bureaus, financial institutions, mailing listproviders, and publicly available sources. In some circumstances, where lawful,this information may include your government-issued identification number.
To the extent permitted byapplicable laws, we may obtain background check reports from public records ofcriminal convictions and arrest records. We may use your information, includingyour full name, government-issued identification number, and date of birth, toobtain such reports. Credit, Compliance and Fraud. Information about you from third parties in connection with any credit investigation, crediteligibility, identity or account verification process, fraud detection process,or collection procedure, or as may otherwise be required by applicable law.This includes, without limitation, the receipt and exchange of account orcredit-related information with any credit reporting agency or credit bureau, where lawful, and any person or corporation with whom you have had, currentlyhave, or may have a financial relationship, including without limitation past, present, and future places of employment, financial institutions, and personalreporting agencies. Children’s Information If you are a kid under 13, please don’t use our services. Ifwe collect your data and later learn you are a kid under 13, we will delete it. Our Services are general audience services not directed at children under the age of 13. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
HOW WE USE YOUR INFORMATION
We use your data to do things like make sure the product youare using works, help you login to your account, verify who you are, secureyour data, fight fraud, follow the law, enforce our agreements, figure out whatnew things we can build, and market products to you that we think could make iteasier for you to run your business. We may use information about you for a number of purposes,including: Providing, Improving, and Developing our Services Determining whether the Services are available in yourcountry;Processing or recording payment transactions or money transfers;Otherwise providing you with the Davetly products andfeatures you choose to use;Displaying your historical transaction or appointment information;Providing, maintaining and improving our Services;Developing new products and services;Delivering the information and support you request including technical notices, security alerts, and support and administrativemessages including to resolve disputes, collect fees, and provide assistance for problems with our Services or your Davetly account; Improving, personalizing, and facilitating your use of our Services;Measuring, tracking, and analyzing trends and usage inconnection with your use or the performance of our Services.
Communicating with You About our Services Sending you information we think you may find useful orwhich you have requested from us about our products and services;Conducting surveys and collecting feedback about ourServices. Protecting our Services and Maintaining a Trusted Environment Investigating, detecting, preventing, or reporting fraud,misrepresentations, security breaches or incidents, other potentiallyprohibited or illegal activities, or to otherwise help protect your account,including to dispute chargebacks on your behalf; Protecting our, our customers’, or your customers’ rights orproperty, or the security or integrity of our Services; Enforcing our Terms of Service or other applicableagreements or policies;Verifying your identity (e.g., through government-issuedidentification numbers); Complying with any applicable laws or regulations, or inresponse to lawful requests for information from the government or throughlegal process; Fulfilling any other purpose disclosed to you in connectionwith our Services; Contacting you to resolve disputes, collect fees, andprovide assistance with our Services. Advertising and Marketing Marketing of our Services; Communicating with you about opportunities, products,services, contests, promotions, discounts, incentives, surveys, and rewardsoffered by us and select partners;If we send you marketing emails, each email will containinstructions permitting you to “opt out” of receiving future marketing or othercommunications. To learn about your choices regarding interest-based advertising and cross-devicetracking, please see below. Other Uses For any other purpose disclosed to you in connection withour Services from time to time.
HOW WE SHARE YOUR INFORMATION
We share your information with others in the circumstancesdescribed in this section. For example, with other people with whom youinteract when you use our services; who may offer services that we think couldbe useful to you; with service providers and vendors who help us run ourservices; or if we need to share your information to comply with the law. We may share information about you as follows:With Other Users of our Services with Whom You Interact With other users of our Services with whom you interactthrough your own use of our Services. For example, we may share informationwhen you make or accept a payment, appointment, or money transfer using our Services. With our Affiliates Withour group companies and corporate affiliates, for the purposes outlined above. With Third Parties With third parties to provide, maintain, and improve ourServices, including service providers who access information about you toperform services on our behalf (e.g., fraud prevention, identity verification,and fee collection services), as well as financial institutions, paymentnetworks, payment card associations, credit bureaus, partners providingservices on Davetly’s behalf, and other entities in connection with theServices; With third parties that run advertising campaigns, contests,special offers, or other events or activities on our behalf or in connectionwith our Services. Business Transfers and Corporate Changes To a subsequent owner, co-owner, or operator of one or moreof the Services; orIn connection with (including, without limitation, duringthe negotiation or due diligence process of) a corporate merger, consolidation,or restructuring; the sale of substantially all of our stock and/or assets;financing, acquisition, divestiture, or dissolution of all or a portion of ourbusiness; or other corporate change.
Safety and Compliance with Law If we believe that disclosure is reasonably necessary (i) tocomply with any applicable law, regulation, legal process or governmentalrequest (e.g., from tax authorities, law enforcement agencies, etc.); (ii) toenforce or comply with our GeneralTerms or other applicable agreements or policies; (iii) to protect ouror our customers’ rights or property, or the security or integrity of ourServices; or (iv) to protect us, users of our Services or the public from harm,fraud, or potentially prohibited or illegal activities. With Your Consent With your consent. For example:At your direction or as described at the time you agree toshare;When you authorize a third party application or website toaccess your information.Aggregated and Anonymized Information We also may share (within our group of companies or withthird parties) aggregated and anonymized information that does not specificallyidentify you or any individual user of our Services.
HOW LONG WE RETAIN YOUR INFORMATION
We keep your information as long as you keep using ourproducts and services. After that, we keep it for as long as we need it to dothings like fight fraud, collect fees you owe, resolve disputes with (orinvolving) you, follow the law, enforce our agreements and defend our rights incourt. We generally retain your information as long as reasonablynecessary to provide you the Services or to comply with applicable law.However, even after you deactivate your account, we can retain copies ofinformation about you and any transactions or Services in which you may have participatedfor a period of time that is consistent with applicable law, applicable statuteof limitations or as we believe is reasonably necessary to comply withapplicable law, regulation, legal process, or governmental request, to detector prevent fraud, to collect fees owed, to resolve disputes, to addressproblems with our Services, to assist with investigations, to enforce ourGeneral Terms or other applicable agreements or policies, or to take any otheractions consistent with applicable law.
COOKIES AND OTHER SIMILAR TECHNOLOGIES
Some of the cookies used in the Services are set by us, andothers are set by third parties who deliver services on our behalf. Most web and mobile device browsers are set to automaticallyaccept cookies by default. However, you can change your browser settings toprevent automatic acceptance of cookies, or to notify you each time a cookie isset. You also can learn more about cookies by visiting http://www.allaboutcookies.org, which includes additional useful information oncookies and how to block cookies on different types of browsers and mobiledevices. Please note, however, that by blocking or deleting cookies used in theServices, you may not be able to take full advantage of the Services. We also may collect information using web beacons. Webbeacons are electronic images that may be used in our Services or emails. Weuse web beacons to deliver cookies, track the number of visits to ourwebsiteand apps, understand usage and campaign effectiveness, and determinewhether an email has been opened and acted upon
THIRD-PARTY ADVERTISING AND ANALYTICS
You can see, change or fix information you gave us, ask usto deactivate your account, control your location information, or tell us tostop marketing to you by opting out. Personal Information You may access, change, or correct information that you haveprovided by logging into your Davetly account at any time or by making arequest to us using the contact details below, in which case we may need toverify your identity before granting access or otherwise changing or correctingyour information. Deactivating Your Account If you wish to deactivate your account, you can do so bylogging into your Davetly account or by emailing us using the contact detailsprovided below. Location Information In order to provide certain Services, we may require accessto location information, including precise geolocation information collectedfrom your device. If you do not consent to collection of this information,certain Services will not function properly and you will not be able to usethose Services. You can stop our collection of location information at any timeby changing the preferences on your mobile device. If you do so, some of ourmobile applications will no longer function. You also may stop our collectionof location information via mobile application by following the standarduninstall process to remove all Davetly mobile applications from your device. Do Not Track Do Not Track (“DNT”) is an optional browser setting thatallows you to express your preferences regarding tracking across websites. Davetly does not have a mechanism in place to respond to DNT signals. Davetlydoes track some activity across websites (including your search terms, thewebsite you visited before you visited or used the Services, and otherclickstream data) and we may continue to collect information in the mannerdescribed in this Privacy Notice from web browsers that have enabled DNT signalsor similar mechanisms. Promotional Communications You can opt out of receiving promotional messages fromDavetly by following the instructions in those messages, by informing thecaller that you would not like to receive future promotional calls, or bychanging your notification settings by logging into your Davetly account. Youmay only opt-out of text messages from Davetly by replying STOP. Opting out ofreceiving communications may impact your use of the Services. If you decide toopt out, we can still send you non-promotional communications, such as digitalreceipts and messages about your account or our ongoing business relations. California Privacy Rights California law permits residents of California to requestcertain details about our disclosure of your personal information to thirdparties for direct marketing purposes during the immediately preceding calendaryear. If you are a California resident and would like to request thisinformation, please contact us at the address listed below.
We do a lot to keep your data safe. While we think we have strong defenses in place, no one can ever guarantee that hackers won’t be ableto break into our sites or steal your data while it is flowing from you to usor vice versa. We take reasonable measures, including administrative,technical, and physical safeguards, to protect your information from loss, theft,misuse, and unauthorized access, disclosure, alteration, and destruction.Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information.We hold information about you both at our own premises and with the assistance of third-party service providers.
STORAGE AND PROCESSING
We operate in many countries, and we (or our serviceproviders) may move your data and process it outside the country where youlive. We may, and we may use third-party service providers to,process and store your information in the United States, the European Union andother countries.
CHANGES TO THIS PRIVACY NOTICE
We can change this privacy notice. When the changes impactyour rights or how we use your data in important ways, we’ll tell you first byemail (if you’ve given us your email address). We may amend this Privacy Notice from time to time byposting a revised version and updating the “Effective Date” above. The revisedversion will be effective on the “Effective Date” listed. We will provide youwith reasonable prior notice of material changes in how we use yourinformation, including by email, if you have provided an email address. If you disagree with these changes, you may cancel your account at any time. Your continued use of our Services constitutes your consent to any amendment of thisPrivacy Notice.
You can contact our privacy team with any questions or concerns at the address below. Please contact our Privacy Department with any questions or concerns regarding this Privacy Notice. Davetly, Inc. 600 California Street, San Francisco, CA 94108, U.S.A. firstname.lastname@example.org If you have any questions or concerns regarding our notice, or if you believe our notice or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with our Privacy Department listed above, and we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We may keep records of your request and any resolution.